Shipping Policy

At Core-evolution, we are committed to delivering your order quickly, safely, and reliably across South Africa.

1. Shipping Locations

We currently ship nationwide within South Africa. For international shipping inquiries, please contact us directly.

2. Processing Time

Orders are processed within 1–4 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next business day

3. Delivery Timeframes

Estimated delivery times:

Major cities (e.g., Johannesburg, Cape Town, Durban): 2–5 business days
Regional and outlying areas: 3–7 business days

Please note that delivery times are estimates and may vary depending on location and courier operations.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location and order size.

We may offer:

Flat-rate shipping
Free shipping on selected promotions or minimum order values

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable), allowing you to monitor your delivery.

6. Delivery Partners

We work with trusted courier services to ensure your order arrives safely and on time.

7. Delays

While we aim to meet all delivery timelines, delays may occur due to:

High order volumes
Weather conditions
Courier service disruptions

Core-evoution is not liable for delays caused by third-party couriers, but we will assist in resolving any issues.

8. Incorrect Address

Please ensure your delivery details are accurate. We are not responsible for delays or losses resulting from incorrect or incomplete addresses provided at checkout.

9. Failed Deliveries

If a delivery attempt fails:

The courier may attempt redelivery
Additional charges may apply for re-delivery

10. Damaged or Lost Parcels

If your order arrives damaged or is lost in transit:

Contact us within 48 hours of delivery (or expected delivery date)
Provide your order number and supporting photos (if applicable)

We will work with the courier to resolve the issue as quickly as possible.

11. Contact Us

For any shipping-related questions or concerns, please contact:

info@core-evolution.online